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Virginia Department of Corrections — Public Safety First

Victim Services

Contact Information

Virginia Department of Corrections
P. O. Box 26963
Richmond, VA 23261-6963
Telephone: (804) 674-3243
Victim Support Toll-Free Line: 1-800-560-4292
Fax: (804) 674-3054

The Victim Services Unit of the Virginia Department of Corrections serves victims of crime. Our staff provides information and referrals concerning the post sentence phase of the criminal justice system and answers questions related to an inmate incarcerated in a Virginia prison.


(Please note that victims must register with the Victim Services Unit to receive notification)

Toll-Free Victim Telephone Support (1-800-560-4292)

A Victim Services toll-free telephone line is provided to all crime victims. This line is staffed during regular business hours (8:15 a.m. until 5:00 p.m.), Monday through Friday.
To speak to a staff member of the Victim Services Unit call 1-800-560-4292.


leads to external site - VINE logo.

Victim Information and Notification Everyday (VINE) is a toll-free, 24-hour, anonymous, computer-based telephone service that provides victims of crime two important features, information and notification. Victims may call VINE from any touch-tone telephone, any time, to check on an inmate’s custody status. For inmate information, call 1-800-467-4943 and follow the prompts.

Victims may register with VINE for an automated notification call when an inmate is released, transferred, escapes and to learn of an inmate’s parole status if the inmate is parole eligible. VINE registration may be completed by telephone or by downloading the Victim Notification Form.

The completed Victim Notification Form must be returned to the Victim Services Unit either by mail or fax. Victims can register by telephone by calling 1-800-467-4943 and simply entering the telephone number, including area code, where you want to be reached. You will then be asked to enter a Personal Identification Number (PIN) for use during notification. The VINE service will automatically telephone you when one of the above events occur. If your are registered with VINE and your name, address, or telephone number changes, please call 1-800-467-4943 to ensure that you do not miss any important information.

Victims may also read our VINE brochure to obtain more information about this service. Do not depend solely on the VINE service for your protection. If you feel that you may be at risk, take precautions and contact your local law enforcement agency, or call 911.

Victim Offender Dialogue

The Department of Corrections has recently implemented a facilitated Victim Offender Dialogue (VOD) process. This process is victim-initiated and victim-sensitive. After a series of preparation meetings with a trained facilitator, a face-to-face dialogue may occur between the victim/survivor and the offender responsible for the crime. Victims/Survivors interested in learning more should contact the DOC Victim Services Unit for further information. Please call (804) 887-8275 or (804) 674-3243 .

Virginia Parole Board

As a victim of crime, you can address the Parole Board if you have any concerns regarding the release of an offender. Victims have the option of voicing their concerns through letters or through an in-person appointment with the Parole Board. Victims desiring an appointment with a representative of the Parole Board should contact the Board’s secretary at (804) 674-3081.